Shipping Policy

At DEZOC, we aim to provide clear, reliable, and transparent shipping for all orders. Please review the information below to understand how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding U.S. public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details once available.

Shipping Destinations

We currently ship to customers within the United States.

Shipping Methods & Delivery Time

Delivery times depend on the shipping method selected at checkout and the destination address.

Estimated delivery time:
5–12 business days after order processing.

Please note:

• Delivery timelines are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

• Orders may arrive earlier or later than the estimated timeframe.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.
There are no hidden shipping fees added after checkout.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Tracking updates may take 24–48 hours to become active after shipment.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information.
DEZOC is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

Delays & Exceptions

While we make every effort to deliver orders on time, DEZOC is not responsible for delays caused by:

• Carrier disruptions

• Customs or logistical issues

• Events beyond our reasonable control

If your order is significantly delayed, please contact our support team for assistance.

Contact Information

If you have questions about shipping or your order, please contact us:

Email: support@dezoc.com
Phone: +1 307 445 9382
Business Hours: Monday–Friday (U.S. Time Zone)